WEST DOWNS - THE HERITAGE RESORT, Ooty – A Smart Stay in the City
About the Hotel
Historic Victorian Accommodations
West Downs - The Heritage Resort offers 27 rooms including York Rooms (312 sq ft), Derby Rooms (334 sq ft), and Victorian Suites (750 sq ft). All rooms feature flat-screen TVs, minibars, tea/coffee makers, and free WiFi. The Victorian Suite includes four chambers: living room, dressing room, bedroom, and bathroom with a bathtub, plus exclusive access to a Private Dining Room. Hot water is available from 5:30-11:00 AM and 6:00-11:00 PM daily.
On-Site Dining Options
Commonwealth Restaurant serves South Indian, North Indian, Chinese, and InterContinental cuisine until 10:30 PM daily. The complimentary buffet breakfast includes continental and vegetarian options. 100 The Bar offers cocktails, mocktails, and beverages in a British-inspired setting. Bonfire dining is available with prepared food and firewood provided.
Recreation and Facilities
The resort features a garden, bonfire area, and outdoor dining. Meeting facilities accommodate 70-100 people for business or personal events. Portable fans are available upon request at no extra cost. Valet parking and car rental services can be arranged through the front desk.
Ooty Location Access
Located 1 km from Ooty city center, the resort is a 12-minute walk from Government Museum. Nearby landmarks include Ooty Lake (0.5 km), Wax Planet (1 km), and Rose Garden (2.5 km). Coimbatore International Airport is 100 km away. The property is surrounded by tea plantations and offers access to the Nilgiri Mountain Railway.
Guest Services Overview
Services include 24-hour front desk, concierge, daily housekeeping, and room service. The resort offers fireplace facilities, free private parking, and complimentary welcome drinks in some rooms. Taxi arrangements and valet parking are available. Hot water is provided on schedule with additional availability upon request.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Locker room
- Currency exchange
- Coffee shop
- Fireplace
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Children's play area
Spa & Leisure
- Entertainment
- Garden area
- BBQ facilities
Room features
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor